Training in Birmingham

Mental Health Training

At TLC we work with small to medium sized corporate companies and offer stress management and personal development training to their employees. This can be tailored to suit their requirements in the areas listed below.

According to the Health and Safety Executive’s 2024/25 figures, an estimated 964,000 workers in the UK suffered from work-related stress, depression or anxiety, a rate of 2,770 cases per 100,000 workers, resulting in 22.1 million working days lost.

We have worked extensively with large manufacturing companies employees, in both Solihull and Birmingham offering them skills and support when returning to work from long term sickness, or experiencing work place stress.

We have worked within a company in Solihull developing a Stress management strategy group, delivering training and workshops on ways to manage stress. This company have now achieved in their first year of entering the Sunday Times best 100 companies, position 31 of 524 entries.To read more about the work we carried out within this company.

Modules offered:

  • Coaching
  • Neurodiversity Training
  • Assertiveness
  • Stress Management
  • Communication skills
  • Confidence Building
  • Goal Setting

How could training benefit your business?

Companies now have a duty of care under the 2010 act to take care of their staffs Mental Health. It is difficult to retain good staff today - people move on in they do not feel values and motivated. Stressed staff can also cost you money. If you invest in offering your staff support when they need it, you will be repaid in a quicker return to work programme an loyalty from employees who feel valued by their employer.

Training Testimonials:

Benefits of Diane Alexander’s Appointment at Vigo Software

 

Vigo Software Ltd has gone through a ton of changes over the last eight years. With all the uncertainty in the industry, the company has had to shake up its products and business processes just to stay afloat and keep aligned with its competition. This push for change has created a tough environment for everyone involved.

As the main shareholder and key driver of the business for those 8 years, I personally recognised that I needed to therapy and began my journey with Diane in in Feb 2023, clearly after a number of months in therapy the workplace was a big factor in my own mental wellbeing. It was clear that I had an unperforming Executive team and that I was unable to run the business along with handling the demand of improving the executive team effectiveness.

Diane was a perfect fit to help me address the business challenges, and understood from many months working with me what was needed, So in Jan 24 Diane began working with Vigo Software.

Accountability
One of the biggest issues we noticed as soon as Diane joined was the lack of accountability. She focused a lot of energy on helping the leadership team get their act together regarding organisation and communication. This push clarified roles and responsibilities and made our management structures more effective.

Somebody to Say it

Diane from very earlier on in the process started to call out what she was sensing, this helped bring a new style of communication to team meetings, her ability to read the room was vital for the team to feel more confident in opening up and having healthy debate on business issues, this improved meeting structures, accountability for outcomes and to each other has team members.

Leadership Development
Diane has been instrumental in helping/coaching our Managers and Directors, and this in turn as began to deliver a number of benefits;

  • A fresh perspective and re-energised view of what really needs tackling and removing obstacles
  • The exec team have always been highly reliant and almost ignorant towards effective delegation, they are now More comfortable in delegating.
  • With one to ones and time set aside for self-reflection, goal setting and feedback the Exec team are more confident to lead and achieve the business goals.
  • More focus and attention on planning, communication, and performance measurement.

As a result, the executive team has become more coordinated and effective.

Challenging the Status Quo
It takes time to resolve conflicts and improve team dynamics, but with Diane’s support, people have started to feel more comfortable challenging each other in a positive way. There’s been a noticeable shift towards more open and constructive discussions between team members and their managers.

Well-Being
While Vigo has a great working environment, the executive team hasn’t been focused on balancing health and work-life priorities. Although they recognise mental health and stress-related issues, they needed outside training and support to manage these effectively. Diane stepped in with workshops emphasising the importance of well-being and personal accountability.

Key Benefits

  • Improved productivity
  • Healthier workplace
  • Increased staff retention

 

Summary

With out a doubt Its clear that brining in a well-trained specialist like Diane, the rewards are significant.

For me personally I let go of (some) control, began re-defining my role and how to be more effective.

Knowing that Diane had her hands on the “People” and related challenges backed by years of experience in handling individual needs, certainly enables any exec team to look further out and be more confident in their goals and aspirations.

Stronger qualified support in organisation for our people is crucial, and the benefits cut across all areas, wish I had done this years ago!

Thank You Diane

“Though no one can go back and make a brand new start, anyone can start from now and make a brand new ending.”

-Carl Bard

I worked with Diane for 18 months, during which time she had a huge impact on the day-to-day rituals and routines of our business, was instrumental in driving change, and a catalyst to helping push the company forward.

Diane is an excellent communicator and has a talent for challenging performance or behaviour at all levels, always striving to help her colleagues to be better, and to think differently about issues, while pushing for positive outcomes.

As a mediator, Diane sat at the centre of our activities and always kept a balanced view, while helping keep our team on track and to point.  This was particularly critical for the roll out of our OKR program, which took some time to bed in and would have stuttered without full Diane’s support.

Diane puts people first and uses all of her experience and expertise to support each individual in every way she can.  Diane gave me a great deal of support throughout the time we worked together, helping me and my colleagues through some tough times, and I will always be extremely grateful for her help and advice.  Many thanks Diane 🙂

Giancarlo Fiorletta | Head of Project Management

Vigo Software

Diane was pivotal in fostering team understanding and engagement across all levels of the organisation throughout these transformations. Her contributions included assisting Vigo to restructure the team, implement new roles, and ensuring team buy in to process and system implementations. Her expertise was essential in securing team buy-in for the substantial changes we undertook and in motivating individuals to become more resilient. One of our key strategic goals for employee engagement was to empower the team to make decisions and drive positive change. Diane’s efforts were critical in achieving this goal, significantly contributing to our success by enhancing teamwork and individual accountability.

Diane consistently went above and beyond expectations. She was exceptionally proactive, had an acute understanding of our needs, and was unafraid to tackle complex problems. Her dedication and strategic thinking were crucial in managing the extensive changes we faced. Diane seamlessly adapted to various roles and challenges, earning trust and respect through her collaborative and intelligent approach. She was not just a supplier but a true partner, wholly invested in our success.

I wholeheartedly recommend Diane to any organisation. She is professional, versatile, strategically astute, and incredibly committed. I am confident that she will bring the same remarkable impact and dedication to any future endeavour.

John Vickers M.D Vigo Software

 

 

Fleet Hire Solihull:

"Fleet Hire Limited, in its role as a responsible employer, implemented a stress management policy into its business in 2010 in order to minimize the risk of stress arising in its work place due to job related issues. I am very pleased to say that with Di Pulley help there exists now a structured and robust stress management facilitation service which, using various stress management tools, has improved employee satisfaction, endeared a more collaborative approach to issue resolution and created a business environment that encourages reciprocal clear, varied and open lines of communication for staff at every level. Our objective is a ‘prevention’ rather than ‘cure’ approach to stress issues and Di's  skills have acted as an effective enabler to meeting these objectives. I would not hesitate in recommending her services."
Graham Hale Fleet Hire 2011

Land Rover Solihull:

"I would definitely recommend this training to a friend or work colleague"
" It could go on and on I learnt so much about myself and how I interact with others"
"Really good, it helped reduce my fear of working in groups with colleagues I was unsure of"
"Lots of the skills we learnt are important aspects of life, which are not covered in the National Curriculum"
"I did not want to attend initially as I did not think I needed support, what a change this made to my life and how wrong I was"

 

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